I want to thank you for all the support you have given me as a new customer. Your responsiveness to my needs, fast resolution and positive attitude have been outstanding.

We were in the process of determining the best approach for acquiring lists to our key verticals. As a subscriber, I received an email from Raymond Philips detailing the services you offer. In that same email he requested that I forward him a sample of accounts that we would want to append so I could see the value we would get. Your company is the only one that contacted me that included actual email address in the sample append that was sent back – really proof that we knew what we were going to be paying for. Within 24 hours of receiving the append file we had a contract in place and forwarded our first list. We received our file within three days and it included the key decision makers we were looking for.

I would definitely recommend you guys and use you again myself. You were professional, responsive and quick. Thank you.

I have worked with the Emaildatabase team for almost a year on data acquisition and research. The team quickly understood our complex requirements and did a good job with data mining and market research. The team, and especially Keith, are professional, responsive and provide solid value. I would highly recommend Emaildatabase for data mining and research projects.

Emaildatabase has been great to work with. We received a very through contact list and received it quickly. Its obvious EDB cares greatly about customer satisfaction. Thanks for a great experience.

This was our first foray into the list market. Prior to this, we have always built our own list from original research of the geographies and verticals of interest to us. While we were somewhat disappointed with the higher than expected level of bounces, I can say that the customer service group at EDB has been very responsive. Our calls and emails have been returned promptly and professionally. Our questions and concerns have been dealt with, and it’s obvious through my contact with you and your group that your goal is customer satisfaction. I’m sure we’ll secure new business from the contacts you’ve supplied us, and sooner rather than later.

I just wanted to let you know how happy I am with the service provided by Emaildatabase. Your service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds other companies I have dealt with. Nothing ever seems to be too much trouble to you and I was always made to feel unique, never feeling that I am just one of many clients that your company has to deal with each day. I am excited by the accuracy and the completeness of your data lists, you did not misrepresent anything, for which I’m pleasantly surprised. It has been a pleasure dealing with your company and I give my wholehearted recommendation for your services; which is a breath of fresh air in the lead development industry – great job Emaildatabase. Long may you continue to set standards for others to follow for years to come”. I trust this will work for you.

I haven’t had the chance to really dig into the numbers, but so far my impression of the data we purchased from your organization was very good, email address that is. Also, Uvi’s support has been excellent

It was a very pleasant experience to work with you, particularly with you. Not only the sales process was painless, but the quality of the data was mostly accurate. It was pleasantly surprising that you replaced hard bounces even when the percentage was under your guarantee promise. I look forward to work with you again.

The pre-sales process was painless. I found that I received very detailed and useful information about your service. It gave me a good sense of both the process that I could expect, as well as the timeline of actions from committing to buy to delivery.
– You are all very responsive, with quick and courteous replies. Much appreciated.
– I am quite pleased with your post-sales process as well. I came to you with concerns about the results, and you quickly came back with a detailed analysis, along with an offer to replace some of the data.

Overall it was a positive experience, and I will certainly consider your services again for a future campaign.

We have received good feedback internally about the list – the contacts are legitimate and have led to some good conversations. As I did not work with your team during the purchase process, I cannot comment on that piece